Description
This class will be run live and interactive from our film studio to provide an engagng and interactive experience.
This Solution Focused event is for anyone who wants to communicate effectively, and build and maintain resilience.
Online Communication & Resilience Masterclass
What will you learn?
• Understand the communication process and identify where breakdowns occur between the encoding and decoding of a conversation or data transfer
• Understand and apply the main communication strategy
• Understand different personalities and how to adapt communication style
• How to read body language and understand the impact of no verbal communication
• How to actively listen and ask high quality questions
• Understand how to build and maintain resilience
• How to apply the 7C’s of resilience to maintain low stress levels
• The opportunity to win a free half day development session for your business
Course Dates: Thursday 16th April, 1pm-4pm
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