Insights

Building Resilience It’s what makes us stronger! Listen here Personal resilience refers to the ability of an individual to sustain high performance and positive wellbeing in the face of adversity, and to recover from misfortune or adapt to circumstances.  The question...

Your Personal Mid-Year Audit. It’s a New Year, and you excitedly set your New Year Goals, and plans…wait for it…only 8% manage to hit them at the year end. The usual reason is the lack of a goal plan and evaluation system. Welcome to the personal mid-year review. This...

The importance of Diversity & Inclusion Listen here First of all, let’s look at the definitions! Diversity is any way that can be used to differentiate groups and people from one another. In essence it’s about empowering people by respecting and appreciating what...

“Personal Accountability” to achieve results… We all have to take personal responsibility! Listen here Why follow others and why not take a lead in your own personal success…and when we say success, this can relate to whatever you set out to achieve. Let’s first...

“Continued Engagement” for long service employees! What needs to happen! Listen here I am going to start with a slight contradiction! While low staff turnover is to be both admired and also to be a target, a small degree of turnover can be good for the business! It...

Never stop trying to develop your true potential Our Conditioning. Listen Here Human beings do not act or behave according to reality, we act upon our own perceptions of reality. It starts with our “Conditioning.” Our internal beliefs and our own self- image are all...

Choose to be a player… It brings new life to all! Listen here In all areas of life, it’s important that people make a real contribution in all that they do. Consider the workplace. When I was in business, I once asked one of my Direct Reports, how many of their team...

Internal Customer Service We are all customers of each other! Listen here Customer Service is something that I am passionate about…but that has its downsides…I struggle to go anywhere without watching people, listening to how they interact with other’s! Likewise, I...

Making an impact And a lasting impression! Listen here Why is it that some people have that “X” factor while others less so…And what is the “X” factor, similarly can it be learned? If we consider that first impressions are vital in business, and that its people that...