by Solution Focused | May 9, 2023 | Uncategorized
Choose to be a player… It brings new life to all! Listen here In all areas of life, it’s important that people make a real contribution in all that they do. Consider the workplace. When I was in business, I once asked one of my Direct Reports, how many of their team...
by Solution Focused | May 2, 2023 | Uncategorized
Internal Customer Service We are all customers of each other! Listen here Customer Service is something that I am passionate about…but that has its downsides…I struggle to go anywhere without watching people, listening to how they interact with other’s! Likewise, I...
by Solution Focused | Apr 25, 2023 | Uncategorized
Making an impact And a lasting impression! Listen here Why is it that some people have that “X” factor while others less so…And what is the “X” factor, similarly can it be learned? If we consider that first impressions are vital in business, and that its people that...
by Solution Focused | Mar 29, 2023 | Uncategorized
RACI Responsible…accountable…consulted, and informed Listen here Within the workplace, we will all have accountability in many ways…our role profile for example and additionally, to other people and to ourselves…Doing the best that we can. RACI is now a commonly used...
by Solution Focused | Mar 23, 2023 | Uncategorized
Remaining positive What needs to happen? Listen here Uncertainty creates anxiety…Fact. Our brain is constantly making judgements about what to do and why…often with no logical reason. Uncertainty also creates its own images in our brain…danger…we don’t know what is...