by Solution Focused | May 2, 2023 | Uncategorized
Internal Customer Service We are all customers of each other! Listen here Customer Service is something that I am passionate about…but that has its downsides…I struggle to go anywhere without watching people, listening to how they interact with other’s! Likewise, I...
by Solution Focused | Apr 25, 2023 | Uncategorized
Making an impact And a lasting impression! Listen here Why is it that some people have that “X” factor while others less so…And what is the “X” factor, similarly can it be learned? If we consider that first impressions are vital in business, and that its people that...
by Solution Focused | Mar 29, 2023 | Uncategorized
RACI Responsible…accountable…consulted, and informed Listen here Within the workplace, we will all have accountability in many ways…our role profile for example and additionally, to other people and to ourselves…Doing the best that we can. RACI is now a commonly used...
by Solution Focused | Mar 23, 2023 | Uncategorized
Remaining positive What needs to happen? Listen here Uncertainty creates anxiety…Fact. Our brain is constantly making judgements about what to do and why…often with no logical reason. Uncertainty also creates its own images in our brain…danger…we don’t know what is...
by Solution Focused | Mar 23, 2023 | Uncategorized
Different work styles… And the management of! Listen here Consider your colleagues, consider those that you might perhaps lead…While naturally, there will be a common aim, a direction that the company wants to go in, and the people will have their own part to play in...
by Solution Focused | Mar 23, 2023 | Uncategorized
How to lead like the greats! Listen here Research shows that the top three leaders of all time are… 1. Mahatma Gandhi… “You must not lose faith in humanity. Humanity is an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty”. 2. Martin...
