Weekly Focus 11th June

WEEKLY FOCUS Wisdom. And is it the same as knowledge? Listen here An accepted definition of “Wisdom” is the ability to think and act using knowledge, experience, understanding, common sense and insight. Compare that to “Knowledge”. We can define this as facts,...

Weekly Focus 4th June

  WEEKLY FOCUS Self Development It starts with you!! Listen here While there is rightly an expectation within business, that organisations will help to develop their people, ultimately it then rests with the individual. We have never been more blessed with a mass...

Weekly Focus 28th May

  WEEKLY FOCUS   .Introducing Change in the Workplace The Key Lessons Listen here Change can be unsettling…but change can be exciting! The difference may not just be down to the personality traits of the individual! Naturally some of the workforce will...

Weekly Focus 21st May

  WEEKLY FOCUS Time to welcome your complaints. They can tell you a lot about your business. Listen here It’s a fact that one unhappy customer tells 10 to 15 others about their bad experience. If it’s really bad, they will tell the whole world. For every...

Weekly Focus 14th May

WEEKLY FOCUS Making the seemingly impossible possible. How can that be? Listen here Having watched last week, the incredible comeback by Liverpool FC in beating Barcelona and the comments in the press, it begged the question… “How do you make the seemingly impossible...