by Solution Focused | May 24, 2021 | Uncategorized
Is the future of work hybrid? Where will you be? Listen here The Global pandemic has created many challenges…one being how to keep workers safe and given that the message has been “stay at home”, it then meant that firms should provide the opportunities to work from...
by Solution Focused | May 17, 2021 | Uncategorized
Internal Customer Service We are all customers of each other! Listen here Customer Service is something that I am passionate about…but that has its downsides…I struggle to go anywhere without watching people, listening to how they interact with other’s! Likewise, I am...
by Solution Focused | May 11, 2021 | Uncategorized
Mental Health Week… What we can all do. Listen here Starting yesterday (Monday 10th) until Sunday 16th is mental health awareness week. In recent years, we have started to talk about mental health and not shy away from it as if a taboo subject. To make the situation...
by Solution Focused | May 4, 2021 | Uncategorized
Reward & Recognition What does it actually mean? Listen here Rewards and recognition are considered key factors in keeping your employees motivated and keen to achieve their targets and stay loyal to the organization. When we look at the strict definition of...
by Solution Focused | Apr 27, 2021 | Uncategorized
How well do you know your customers? Or worse, your employees! Listen here If ever there was an answer to the above and for all of the wrong reasons, then the recent days and the proposed break away European Super League proposal takes some beating! Gerald Ratner also...
by Solution Focused | Apr 19, 2021 | Uncategorized
Vision…Mission & Values The importance to every business. Listen here Warm and fluffy, or defined and articulated in such a way that everyone understands. How do you describe the “big picture”, visualising and describing exactly what your business is there for...
by Solution Focused | Apr 13, 2021 | Uncategorized
Different work styles… And the management of! Listen here Consider your colleagues, consider those that you might perhaps lead…While naturally, there will be a common aim, a direction that the company wants to go in and the people will have their own part to play in...
by Solution Focused | Apr 6, 2021 | Uncategorized
New Beginnings… Reset and being better than before! Listen here The biblical definition of Easter is the resurrection…the dawn of new life. How does that translate into us and our day-to-day actions? Let’s think of it in two different ways. On one hand, we have a...
by Solution Focused | Mar 30, 2021 | Uncategorized
Returning to the office…That’s great. Or is it? Listen here The Global pandemic has changed our working practices for the last twelve months…Furlough, home working and for some, a combination of both. Returning to work after furlough has been strange for some. For...
by Solution Focused | Mar 23, 2021 | Uncategorized
Running Effective Meetings If in doubt have a meeting…That should sort everything out!! Listen here Some points to consider…we are spending more time in meetings than ever…and that was prior to pandemic! 50% of meetings are considered to be ineffective. It’s...
