Weekly focus 31st October

Weekly Focus Going the Extra Mile! Wow now that’s a service! I recently stayed in a Hotel in Conway. A lovely hotel and with a nice feel from the moment that I walked in! The meet and greet! The friendly smile. A genuine welcome that was sincere. Very quickly a...

Weekly Focus 24th October 2017

Weekly Focus What is the true ‘stretch’ of our efforts? Very often, we hear about amazing stories of human endeavour. Performances that truly generate the “WOW” factor. They can exhibit themselves in many ways. People that have walked for days on end...

Weekly Focus 17th October 2017

WEEKLY FOCUS You are the brand! No matter what you do, you represent the business! I recently delivered a workshop at the Crowne Plaza Hotel, Manchester Airport. A four-day delivery for a Global Client. One night, feeling tired, I called for room service for something...

Weekly Focus 10th October 2017

Weekly Focus John Bullock shares his thoughts on how finding your POMO – and shows how the Position of Most Opportunity can enable you to achieve your goals. I was watching Match of the Day 2 and during the analysis of one of the games, the presenters started to...

Weekly Focus 3rd October 2017

WEEKLY FOCUS What is a “Great place to work”? Are we talking salary and OTE, Pension scheme and other perks…Or where people love coming to work? It’s very easy for employers to claim to offer a “Great place to work”, but what does that really mean? Are we talking...

Weekly Focus 26th September

Weekly Focus Learning “New Skills” should be fun…But is it always!? Often within the workplace, we are asked to take on new learnings – new skills with the ever-changing world that we live in. Sometimes, we may want to learn new skills to enhance our own lives....

Weekly Focus 19th September

WEEKLY FOCUS Aggressive…Assertive…Passive Is there a best choice!? I often use the word “assertive” within workshops when talking about behaviours and sometimes the response received varies. Naturally few would consider the word “aggressive” to be a trait that should...

Weekly Focus 12th September 2017

Weekly Focus How we use all our features when we communicate! Communication is far more than the spoken word, we forget that the words that we choose are just a small part of our communication and it is the use of all our features that really tells a story....

Weekly Focus 5th September 2017

WEEKLY FOCUS You meet all types of people in the workplace, but who should you look out for? It’s only natural, just as with people that we know in our social lives, a range of personality types will be present within the workplace. The problem becomes when they...