Weekly Focus 8th August

WEEKLY FOCUS The holiday season is here…What is there to worry about? Holidays are the chance to get away…to escape reality and have some downtime -to relax with family and loved ones or maybe exploring on your own! For many both the build up to their holiday and the...

Weekly Focus 1st August

WEEKLY FOCUS Goal Setting   We often talk about motivation…Someone feeling motivated…Someone lacking motivation, yet few people question what motivation really is, or even how to become motivated! To be motivated or to have motivation, means that you have...

Weekly Focus 25th July 2017

Mind over matter! It’s all about your attitude and mind set! With Wimbledon now behind us, thoughts turn to some of the epic performances. Human versus Human. Very often at the level that these players play at, the difference can come down the slightest of...

Weekly Focus 11th July 2017

Weekly Focus Motivating others… can you motivate? Quite clearly, the answer is usually yes!  But to be motivated you need clearly defined goals that you believe in with a passion and that are very meaningful to you! Motivating other people can come in a variety...

Weekly Focus 4th July 2017

WEEKLY FOCUS Never giving up! Keeping faith in times of adversity Too often, the easy option is to give up…It’s just too hard. But what separates those that keep fighting from those that give up? Is giving up always the wrong thing? There are two differences that we...

Weekly Focus 27th June 2017

WEEKLY FOCUS Developing your resilience!    In our last Weekly Focus, we wrote about “Confidence”, one of our readers then mentioned “Resilience”.-the two are very closely linked! Resilience is what gives you the mental strength to cope with difficult situations,...

Weekly Focus 20th June 2017

WEEKLY FOCUS Very often the difference between success and failure can be down to that ten letter word… Confidence! Be it tackling something for the very first time, or facing something that mentally challenges you…Any situation that sets the chatter of “self-talk”...

Weekly Focus 13th June 2017

WEEKLY FOCUS Creating  a ‘Personal Impact’ Whenever you communicate with people, it’s important that both your message and signals given create the impact necessary. Many of us will have been in situations where we hear people say, ‘They lit up...

Weekly Focus 6th June 2017

WEEKLY FOCUS Election Fever…But my vote must be earned! How the service you offer will be the determining factor in customer loyalty… There is a well-known saying “To vote with your feet.” Loyalty should be earned and then usually based on a personal...

Weekly Focus 30th May 2017

WEEKLY FOCUS  Time to welcome your complaints! It’s a fact that one unhappy customer tells 10 to 15 others about their bad experience. If it’s really bad, they will tell the whole world! For every complaint that could be made around 20 people simply...