by Solution Focused | Oct 20, 2020 | Uncategorized
Sales through Service It’s the only way!! Listen here While every business strives for increased sales, often with heavily incentivized staff, what happens once the sale has been done? Sadly, some organisations take a very short sighted approach, and when phone lines...
by Solution Focused | Oct 13, 2020 | Uncategorized
It’s not how hard you fall… It’s how fast you bounce back- Listen here None of us are immune from setbacks, in fact they say that its how you bounce back that is an indicator of your resilience. Without taking knocks on the journey, how would we learn...
by Solution Focused | Oct 5, 2020 | Uncategorized
Turning anger into action! What must happen? Listen here Statistics tell us that 65% of office workers have experienced office rage, and that 45% of workers regularly lose their temper at work. Why do we lose our tempers? It’s usually, because of how we interpret and...
by Solution Focused | Sep 28, 2020 | Uncategorized
Developing your Team Tuckman’s Model- Listen here The personnel of any team change…People join, and people leave. Sometimes change can be healthy…but to get the best from a group of people needs an understanding of each individual and the ability to develop a “team...
by Solution Focused | Sep 22, 2020 | Uncategorized
Building Resilience It’s what makes us stronger! Listen here Personal resilience refers to the ability of an individual to sustain high performance and positive wellbeing in the face of adversity, and to recover from misfortune or adapt to circumstances. The question...
by Solution Focused | Sep 14, 2020 | Uncategorized
RACI Responsible…accountable…consulted and informed. Listen here Within the workplace, we will all have accountability in many ways…our role profile for example and additionally, to other people and to ourselves…Doing the best that we can. RACI is now a commonly used...
