by Solution Focused | Aug 27, 2021 | Uncategorized
Back to the Office…Home working or holidays has been fun! Listen here What a strange time we have been living…suddenly working from home. Previously furloughed…Add onto that holidays and for some Covid isolating. What does it all mean? Well, for many, there will be...
by Solution Focused | Aug 24, 2021 | Uncategorized
Managing Conflict with Customers Listen here In the perfect world, we never want to find ourselves in this situation, but the reality is that due to a number of scenarios, including…poor service, unreasonable expectations on both sides, mis-selling and the wrong...
by Solution Focused | Aug 12, 2021 | Uncategorized
Being in the Now! The future can wait and the past is history! Listen here We live our lives in the fast lane and unable to slow down, often spoiling the “now” and focusing on the controllable! Being in the “now” has numerous benefits, including… Increased...
by Solution Focused | Aug 7, 2021 | Uncategorized
Energy Patterns…Don’t waste them! Listen here How would it be…how would it feel if we had unlimited energy in the workplace and then that the energy was contagious? A buzz around the office, a “can do” mentality? How do we then create that energy? What has to happen,...
by Solution Focused | Aug 3, 2021 | Uncategorized
Don’t lose momentum…Keep moving forwards! Listen here We often hear phrases of teams with unstoppable momentum…building success that just accelerates and keeps building. The term is often used in sport, “winning momentum”. Success becomes habit forming and confidence...
by Solution Focused | Jul 25, 2021 | Uncategorized
Time to welcome a summer break… We all need some downtime! Listen here The analogy that I am about to make applies to all of us! In addition to working in business, my work takes me into the world of sport and athletics. In October I fly to Kenya to be with a group of...
by Solution Focused | Jul 20, 2021 | Uncategorized
Do Leaders have a shelf Life? Or do they have to evolve themselves? Listen here Reading the sports pages of the papers on a regular basis, you constantly read of all the managerial casualties in the world of football. Any appointment has an element of risk…It happens...
by Solution Focused | Jul 12, 2021 | Uncategorized
Glorious Failure…Can there be such a thing? If so, what do we learn? Listen here We often hear the term used and sadly Sunday night was a classic example. Strangely the term is one of the best examples of an oxymoron that you can find! Let’s consider the...
by Solution Focused | Jul 5, 2021 | Uncategorized
As restrictions finally get lifted, what opportunities will this present you? Listen here Wow, think back to January of last year…news coming out of China of a new virus and with the thinking that this may have started in the markets of Wuhan. Initially, we paid...
by Solution Focused | Jun 29, 2021 | Uncategorized
The Untrained Leader…. And the consequences! Listen here It’s time to find the next “Sales Manager” or “Head of Customer Service”. It’s easy, Tom is our best salesman, and Lucy is the best at delivering great Customer Service. No problem. Or is it? A number of things...
