by Solution Focused | Mar 6, 2017 | Uncategorized
WEEKLY FOCUS When a team is winning, morale is high…and if morale is high, the team is in a position to win but what comes first? Is it ‘high morale or winning?’ Most likely high morale, because high morale magnifies everything positive that is...
by Solution Focused | Mar 2, 2017 | Uncategorized
“The little touches that make a big difference….and to the bottom line” While business leaders may spend many hours trying to improve efficiencies, productivity and the customer journey, very often the answer is already there. Close to where I live we have an M&S...
by sfadmin | Feb 14, 2017 | Uncategorized
The difference that a few well-chosen words can make …or not! We all too often bark instructions, shoot from the hip, and use “body language” to match. It’s easy to forget in the fast lane in which so many now exist. We forget the impact on people. I was...
