On-line sales…Where does the future lie? How Covid has created a rethink for many! Listen here Never before in recent generations has a global situation created such an overhaul in the way business operates. For many out of necessity and to survive…Shops and retail...

Isolation and the effects of… Another issue COVID-19 has created. Read here In years to come, we will look back on COVID-19 , reflecting on the profound and unique effects that it has had on our lives. From the furlough scheme through to being captives in our own...

The best learnings come from life itself… What has 2020 taught us? Listen here We learn in many ways…In terms of how we learn, the phrase “Visual, auditory, kinesthetic and tactile” is commonly used. We learn from others…we can be coached, mentored, learn on the job,...

Celebrating Success It should involve all of the team! Listen here Far too often when things don’t quite go to plan, we beat ourselves up and set off a chain of negative self-talk. The reverse of this is the success that we work towards, be that individual or as a...

Dark nights and miserable feelings Welcome to winter! Read here It only seems weeks ago…Balmy nights…hours of sun and daylight…a cool refreshing drink in the garden, then suddenly, winter is upon us! Shortened hours of daylight, dark by 4.30pm. Its no fun, or can it...

Remaining positive during times of uncertainty What needs to happen? Listen here Uncertainty creates anxiety…Fact. Our brain is constantly making judgements about what to do and why…often with no logical reason. Uncertainty also creates its own images in our...

Avoiding a Silo Mentality… What needs to happen! Listen here Put quite simply, with this mindset, people have little interest in understanding their part in the success of the organisation. Many even consider that “Silo Mentality” in business is so common that it can...

Sales through Service It’s the only way!! Listen here While every business strives for increased sales, often with heavily incentivized staff, what happens once the sale has been done? Sadly, some organisations take a very short sighted approach, and when phone lines...

It's not how hard you fall… It's how fast you bounce back- Listen here None of us are immune from setbacks, in fact they say that its how you bounce back that is an indicator of your resilience. Without taking knocks on the journey, how would we learn about coping...

Turning anger into action! What must happen? Listen here Statistics tell us that 65% of office workers have experienced office rage, and that 45% of workers regularly lose their temper at work. Why do we lose our tempers? It’s usually, because of how we interpret and...