WEEKLY FOCUS Forget Fear of Failure… To increase your motivation! If you think you can do a thing or think you can't do a thing, you're right.   Henry Ford Much of what we do in life is based on our perceptions of reality and not the reality of any given situation. It...

WEEKLY FOCUS  Random Acts of Kindness Common or not!? We live in an increasingly busy world and sadly where there may be some truth in the suggestion that people no longer have time to lend a helping hand to others when asked… ''I would love to, but I am just too...

WEEKLY FOCUS  Traits of a great Leader Core traits that are personalised? If we were to ask this question of several people, we would likely get many different answers! The answer may also be different if we consider how they get to become leaders in the first place?...

Weekly Focus Standing out from the crowd…or a shrinking violet?   The two expressions are often used.  Do you stand out from the crowd, or are you a shrinking violet? And does it matter? A previous edition of our “Weekly Focus” discussed three behaviours:...

WEEKLY FOCUS Spring will soon be with us which means…!! After the long dark nights and the cold damp days, we often look to the Spring as a time when the weather improves and a hint of summer is upon us.The verb “Spring” means to rise, leap, move, or act suddenly and...

WEEKLY FOCUS The importance of Team Development and linking to results One of the most fundamental needs of humans is to develop…It makes total sense then, to recognise that as most of us are in teams in one form or another, that the team needs to develop as well. The...

WEEKLY FOCUS Selling isn’t selling… So what is it? There may be two very simple definitions of “selling”…One hand and at its simplest, it is the exchange of goods or services for an agreed price…Usually of monetary value. Another view is that selling is the attempt to...

WEEKLY FOCUS Common Sense & Customer Service - Is it too much to ask! The readers of my blog, will know about my passion for Customer Excellence…Similarly the benefits, and how everyone can truly make a difference…Always remembering that what you give, you get...

WEEKLY FOCUS How to climb the career ladder- Its what you make it yourself. We often hear the phrases, “He/She is a career politician”, or similarly “They are trying to climb the career ladder”. But surely for many, that is exactly what should be done!? For some a job...

WEEKLY FOCUS Not giving your best and what stops you? We often hear the expressions, “I did not really give it my best shot”…”I could have done better”, or similar. There are a number of points to differentiate, we often hear people say, “I just felt a bit off...